30-Day Return & Exchange Guarantee

30-Day Trial: We believe you should experience the fit and weight of our frames in person. If you are not completely satisfied, return your frames within 30 days of delivery for a full refund or exchange.

Condition: Returned eyewear must be in pristine, unworn condition with all protective packaging, case, and cleaning cloth included.

Return Process: Contact our client concierge at luxeshadee@gmail.com with your order number to receive a return authorization and return address.

Refund Timeline: Refunds are processed within 3–5 business days following return inspection and credited back to your original payment card.